Frequently Asked Questions

Are the prices on your website per person?

No, the prices are per vehicle, not per person. If your desired location is not on our list, you can fill out our contact form to get a price quote.

How can I make a reservation?

Simply fill out the reservation form on our website. Our team will get back to you as soon as possible with a detailed response.

How can I pay for the service?

You can pay in cash to our driver or to our customer representative at the airport.

How can I find you at the airport?

We will be waiting for you at the terminal exit with a sign with your name on it. If you can't see us, you can call us for guidance.

How can I cancel my reservation?

You can cancel your reservation by notifying us via email or phone at least 2 hours in advance.

Are there child seats available in your vehicles?

Yes, child seats are provided in all our vehicles upon request.

Can you also provide a return transfer?

Yes, we can also arrange your return transfer to the airport.

What should I do if my transfer time or date changes?

Please notify us by phone or email, and your transfer will be updated.

What should I do if I need an emergency transfer?

You can reach us by phone to submit your request.

What should I do if I want to go to a location not on your list?

You can call us or email us to get a price quote.

Do you only provide transfers from the airport?

No, we can provide a transfer from any location to any destination you desire.

Will there be other customers in the transfer vehicle?

No, all our transfers are private, not shared shuttles.
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